Terms of Service
Last updated: 2026-11-11
These terms are the agreement between you and Kinotion when you use kinotion.ai. Please read them before you sign up.
1. Who we are
Kinotion is operated by Grigor Topchyan, Arghutyan 22/54, Yerevan, Armenia, as a private individual. In these terms, “Kinotion”, “we” and “us” mean the operator; “you” means the person using the service.
2. Who can use Kinotion
You must be at least 16 years old. If you use Kinotion for an organization, you confirm you're allowed to accept these terms for it.
3. Your account
Keep your sign-in details to yourself and tell us at [email protected] if you think someone else has used your account. You're responsible for what happens in it. You can delete your account at any time in Settings.
4. Your content
What you upload and write (prompts, chats, images, video, audio and project files) stays yours. You give us only the permission needed to run the service for you: to store it, process it, render it and show it back to you, and to send it to the providers that do that work, including the AI model you choose (see the Privacy Policy). We don't publish or showcase your projects, and we don't use them to train AI models.
You confirm you have the rights to what you upload, including the people, music and footage in it.
5. What you make
As between you and us, the videos and images you make with Kinotion are yours to use, including commercially, subject to:
- the licences of anything you put in them: your own uploads, stock media (Unsplash and Pixabay licences, among others) and audio generated through ElevenLabs under its terms;
- the licences of the music, sound effects and fonts our templates use, which we license to you for use in videos you make with Kinotion: music and sound effects made with ElevenLabs under a paid plan that allows commercial use; fonts from Google Fonts under the SIL Open Font License 1.1, except Permanent Marker under the Apache License 2.0;
- the nature of AI output: it may be similar to what others get, may contain mistakes, and may not be protected by copyright everywhere. Check it before you publish it.
6. Services you connect
You can connect your own ElevenLabs account. It's a separate service with its own terms, and it bills you directly for what you generate there. We're not responsible for it, and disconnecting removes our access.
7. Credits, Pro and payment
- Credits pay for AI replies and exports. How many a task uses depends on the model, the length of the conversation and the export.
- Pro is a monthly subscription that adds 35,000 credits at each renewal. Unused Pro credits expire when the next period starts. Credit packs don't expire.
- Credits have no cash value and can't be transferred, except as the refund terms below say.
- Payments are processed by Polar (polar.sh) as merchant of record. Polar's own terms apply to the purchase, and it adds any sales tax or VAT. Current prices are on the Pricing page; a price change for Pro applies from your next period, and we'll tell you before it does.
- Pro renews automatically until you cancel it in Settings › Billing. It stays on to the end of the period you've paid for.
8. Refunds
- Unused credits from a credit pack can be refunded within 14 days of purchase. Write to [email protected].
- Pro periods aren't refunded or prorated, including when you cancel partway through.
- Nothing here limits rights you have under the consumer law of the country you live in.
9. Acceptable use
Don't use Kinotion to:
- break the law, or infringe anyone's copyright, trademark, privacy or other rights;
- make sexual content involving minors, non-consensual intimate imagery, or deceptive content that impersonates real people;
- harass, threaten or defraud people, or spread malware or spam;
- get around credit limits, access other people's projects, overload or probe the service, or scrape it beyond what robots.txt allows;
- break the usage policies of the AI providers that do the work.
10. Copyright complaints
If you think something on Kinotion infringes your copyright, write to [email protected] with: what the work is, where the infringing material is, your contact details, and a statement that you believe in good faith the use isn't authorized and that your notice is accurate. We'll remove material that infringes and may close the accounts of repeat infringers.
11. Suspension and ending
You can stop using Kinotion and delete your account at any time. We may suspend or close an account that seriously or repeatedly breaks these terms, and we'll say why unless the law or safety stops us. If we shut the service down, we'll give at least 30 days' notice so you can export your videos.
12. Disclaimers and liability
Kinotion is provided as it is. We work to keep it running and your files safe, but we can't promise it will be uninterrupted or error-free, or that AI output will be accurate or fit a particular purpose. Keep your own copies of what matters to you.
As far as the law allows, we're not liable for indirect or consequential loss, and our total liability to you is limited to what you paid us in the 12 months before the claim. None of this limits liability that can't be limited by law, such as for death or personal injury caused by negligence, or for fraud.
13. Changes to these terms
We may update these terms. For changes that matter, we'll email you at least 14 days before they take effect. If you keep using Kinotion after that, the new terms apply; if you don't agree, you can delete your account.
14. Law and disputes
These terms are governed by the law of Armenia, and its courts can hear disputes. If you're a consumer, you also keep the protection of the mandatory law of the country you live in, and can bring a claim in its courts.
15. Contact
[email protected] · Grigor Topchyan, Arghutyan 22/54, Yerevan, Armenia